Our Policy recognizes three kinds of personal and corporate data that deserve different levels of protection. Corporate-Identifiable Information includes, for example, e-mail addresses, billing information, business title and "click stream" data that tracks visitor activity on a Web site or online service. A subset of that category, Sensitive Data, deserves additional safeguards. Sensitive Data includes, by way of example, credit card, Social Security numbers, mothers' maiden names, corporate business and financial data (such as policies and procedures, or other confidential corporate information). Our business units collect Corporate-Identifiable Information and Sensitive Data only when there is a legitimate business need to do so.
Our Policy provides the following:
i) Notice. We will inform you about why we are collecting Corporate-Identifiable Information and how we intend to use it. We need to collect and store your name, address, and other basic Corporate-Identifiable Information, for example, to provide you with the product or service you requested, as well as for billing purposes. This information also enables us to develop and customize products to better meet your needs and preferences and to offer you products from PET and other sources that may be of interest to you.
ii) Opt Out. From time to time, we are approached by companies and organizations that have a product or service that we believe may be of interest to you. We may share your Corporate-Identifiable Information with these companies in an effort to help you find these resources. We will, however, offer you the opportunity to "opt out" of having your Corporate-Identifiable Information shared with third parties that are not affiliated with PET.
If your relationship with us includes providing one of the Corporation's business units with Sensitive Data, we will protect that information with extra care. We will not distribute Sensitive Data outside of PET, and will give you the chance to opt out of sharing this information within our own organization.
iii) Security. We will maintain appropriate safeguards to ensure the security, integrity and privacy of your Corporate-Identifiable Information.
iv) Review and Correction. We are continuing to enhance our procedures to enable you to review and correct, upon request, the Corporate-Identifiable Information we collect from you. Currently, most of our units require that you make such a request in a manner that can be verified.
Questions and comments?
The Corporation also has established a standing Privacy Steering Committee consisting of senior corporate executives and managers from our major business segments. This Committee will continue to oversee implementation of and compliance with our Policy and will adapt the Policy to reflect changes in technology and customer expectations. The co-chairs of the Committee also are charged with handling any unresolved customer concerns. You can reach them by clicking on the "Contact" link at the top of the page.
To ensure that we are following our stated Policy, we also are conducting periodic and random audits of our Web sites and other products and services. The results of our review are shared with senior management and our Board of Directors.